Shipping/ Return
Fast shipping, sustainable packaging material and a personal greeting card - this is how we show our appreciation and gratitude. All orders are processed the same day and lovingly packed by our Pepolli warehouse team.
| Germany | 5,90 EUR / free shipping from 80,00 EUR Delivery time: approx 1–3 days |
| EU | 15,90 EUR Delivery time: approx 3–12 days |
| NON-EU* | 24,90 EUR Delivery time: approx 3–12 days |
| Rest of the world* | 42,90 EUR Delivery time: approx 6–14 days |
•
Shipping to Switzerland:
We do not charge German VAT for deliveries to Switzerland. The statutory Swiss value-added tax and any customs duties will be charged to you in addition to Swiss customs. Please understand that we cannot reimburse these costs. Delivery to a Swiss PO Box is not possible.
* Deliveries may incur additional duties, taxes and fees.
•
•
•
•
•
We participate our packaging with
DerGrünePunkt
You have 14 days to decide whether you want to keep the items.
Please note: A 100% refund of your return can only be made if the items are returned to us in their original packaging and unused . For used items, we reserve the right to retain part of the refund amount. Please also note that we cannot take back dog food, treats, etc. E-vouchers cannot be returned either.
Processing returns can take up to 7 days. The customer bears the direct costs of returning the goods. If the goods are refused, additional costs may be incurred by the shipping service provider, in which case the customer also bears the costs. To ensure prompt processing, please enclose the completed returns form .
Please ensure that the goods are carefully packaged (if possible in the original packaging) and sent to the following address:
Pepolli by Barf&Co.
– RETURNS –
c/o Regina Schwer
Reichlensbergweg 45
D-89143 Blaubeuren