Shipping / Returns
| Germany | 5.90 EUR / free for orders over 80.00 EUR Delivery time: approx. 1–3 business days |
| EU | 15.90 EUR Delivery time: approx. 3–12 business days |
| NON-EU* | 24.90 EUR Delivery time: approx. 3–12 business days |
| Rest of the World* |
42.90 EUR |
We do not charge German VAT for deliveries to Switzerland. The legal Swiss VAT and any customs duties will be charged to you additionally by Swiss customs. Please understand that we cannot refund these costs. Delivery to a Swiss PO box is not possible.
Our packaging is registered with
DerGrünePunkt
You have 14 days to decide whether you want to keep the items.
Please note: A 100 percent refund of your return can only be made if the items arrive in their original packaging and are unused. For used items, we reserve the right to retain a portion of the refund amount. Please also note that we cannot accept returns of dog food, treats, etc. Likewise, the return of e-vouchers is excluded.
The processing of returns can take up to 7 days. The customer bears the direct costs of returning the goods. In the event of refusal of acceptance, additional costs may arise with the shipping service provider; in this case too, the customer bears the costs. For quick processing, please enclose the completed return form.
Please ensure that the goods are carefully packed (preferably in the original packaging) and sent to the following address:
Pepolli by Barf&Co.
– RETURNS –
c/o Regina Schwer
Reichlensbergweg 45
D-89143 Blaubeuren