You have 30 days to decide whether you want to keep the items.

Please note: A 100% refund of your return can only be made if the items are returned to us in their original packaging and unused . For used items, we reserve the right to retain part of the refund amount. Please also note that we cannot take back dog food, treats, etc. E-vouchers cannot be returned either.

Processing returns can take up to 7 days. The customer bears the direct costs of returning the goods. If the goods are refused, additional costs may be incurred by the shipping service provider, in which case the customer also bears the costs. To ensure prompt processing, please enclose the completed returns form .

Please ensure that the goods are carefully packaged (if possible in the original packaging) and sent to the following address:

Pepolli by Barf&Co.
– RETURNS –
c/o Regina Schwer
Reichlensbergweg 45
D-89143 Blaubeuren